Terms & Conditions

Welcome to Lovex! These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from us. By accessing or using our website and placing an order, you agree to be bound by these Terms. Please read them carefully.

1. General

  • Agreement: These Terms constitute a legally binding agreement between you and Lovex. If you do not agree to these Terms, you may not use our website.
  • Changes to Terms: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon being posted to our website. Your continued use of the site after any changes constitutes your acceptance of the new Terms.

2. Account and User Information

  • Account Creation: When you create an account with us, you are responsible for providing accurate and complete information. You must keep your password secure and are responsible for all activity that occurs under your account.
  • Privacy: Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for details.

3. Products and Pricing

  • Product Descriptions: We try to be as accurate as possible in our product descriptions and images. However, we do not guarantee that the product information is entirely accurate, complete, or current.
  • Pricing: All prices are subject to change without notice. We reserve the right to correct any errors in pricing or product information. We are not liable to you or any third party for any modification, price change, or suspension of a product.
  • Availability: Products are subject to availability. We reserve the right to discontinue any product at any time.

4. Orders and Payments

  • Order Acceptance: Your order is an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product or pricing information, or issues with payment.
  • Payment: We accept various payment methods. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Shipping and Returns

  • Shipping: We will ship to the address you provide. Shipping times and costs are estimates and may vary. We are not responsible for delays once the package has been handed over to the shipping carrier.
  • Returns: We have a separate Return Policy that governs all returns and exchanges. Please refer to our Return Policy for more information on how to return an item.

6. Intellectual Property

  • Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Lovex or its content suppliers and is protected by copyright laws. You may not use any content without our express written permission.

7. Limitation of Liability

  • Disclaimer: Our website and all products are provided “as is” and “as available” without any warranties. We do not guarantee that your use of our service will be uninterrupted or error-free.
  • Liability: To the maximum extent permitted by law, Lovex shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or any products purchased from us.

8. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Bangladesh.

9. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: Support@lovex.com.bd
  • Address: Dhaka Uddan, Mohammadpur, Dhaka-1207